ERP Helpdesk Specialist Vacancy

Come work for Paradise Computing!

Sage Support Specialist Position

Join Our Team

Paradise Computing Ltd is an IT services company based in Althorp near Northampton. Established in 1987, the company specialises in cloud platforms for Sage 200 ERP systems, software development, network support and training. We are a high-quality company and carry Microsoft Gold Partner, Sage Business Partner and ISO27001 certifications. Growth planned over 2022 means we have a requirement for two positions on our busy helpdesk to provide telephone and remote software support for Sage 200 and other products. We can offer a generous, stimulating and exciting employment package to the right candidates.

The successful applicant will work with a friendly and highly motivated professional team. Join a growing company with many opportunities for personal development and advancement. 

ERP Helpdesk Specialist

Primary Role:

  • To install ERP software
  • To provide product support for ERP software and associated products following training
  • To install Sage and Sage-related software
  • Post installation support (telephone, email and remote)
  • Specific Products (training available where required)
    • Sage 200 ERP software / Microsoft Business Central software
    • Sicon and Draycir Add-on modules

Other roles may become available through experience and personal development:

  • Project Management
  • To attend project meetings and resulting on-site pre-project analysis visits
  • Business Process Documentation
  • SQL Server (administration, query generation & scripting)
  • Report writing and data analysis
  • Bespoke software development

Personal Skills required:

  • Enthusiasm and confidence
  • Good communication and organisational skills
  • Interest in IT/technical career
  • Ability to learn quickly
  • Helpdesk experience (an advantage)
  • Sage 200 experience (an advantage)

Additional Information and Benefits:

  • Car driver essential (ample free parking)
  • Hours of work: Full time weekdays (7.5 hours per day in window between 8:30am - 5:30pm). Working from Home (WFH) available for some days each week
  • 4 weeks holiday plus public holidays
    • Additional days leave accrued at the rate of 1 day per year from 3 year’s service onwards
  • Company Bonus scheme after 6 months
  • Private medical cover after 6 months
  • Company pension scheme
  • Drinks and snacks provided in the office
  • Professional Development

Salary:

Junior: £18,000 - £23,000 depending on experience

Experienced: £23,000 - £30,000 depending on experience

Applications

Please email your CV and covering letter to jobs@paradisecomputing.co.uk or call Dominic for an informal chat on 01604 655900.

Paradise Computing Vacancies

Come join our Northampton team