AI for Microsoft Dynamics 365 Business Central

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Unlock More Value from Your Business Data with AI

Your ERP system contains some of the most valuable information in your organisation. From financial performance and inventory levels to customer interactions and operational processes, Business Central already helps manage your business. AI helps you get even more from that investment.

Microsoft is continually embedding AI and Copilot capabilities directly into Business Central, helping users find information faster, automate repetitive tasks and make more informed business decisions using natural language. AI in Business Central is designed to work alongside your team, reducing administrative effort and helping people focus on higher-value work. Based on Microsoft's Business Central AI guidance, Copilot assists with searching company data, analysing information and streamlining everyday tasks within the application.

 

Mircosoft Dynamics 365 Business Central

 

Work Smarter with Copilot in Business Central

Copilot acts as an intelligent assistant embedded within Business Central. Rather than navigating menus, reports and screens, users can interact using natural language to find information, understand processes and complete tasks more efficiently.

Examples include:

 

Financial Management Analyse financial data more quickly. Identify trends and anomalies. Generate summaries and insights.
Inventory & Supply Chain Review stock levels and inventory performance. Gain quicker visibility into operational bottlenecks. Support faster decision making.
Sales & Customer Service Access customer information more easily. Work with business data using conversational queries. Improve responsiveness to customer enquiries.
New User Enablement Help employees understand processes. Explain Business Central functionality. Reduce the learning curve for new users.

See how it works

 

AI for Manufacturing & Distribution

Manufacturing and Distribution businesses face increasing pressure to do more with fewer resources while maintaining service levels, operational efficiency and profitability.

AI within Business Central can support organisations by helping teams:

  • Access critical business information faster
  • Identify operational trends and exceptions
  • Reduce manual administration
  • Improve visibility across finance, inventory and sales operations
  • Make more informed decisions using real-time business data

Unlike standalone AI tools, Business Central AI works directly within the systems your teams already use every day, helping ensure insights are grounded in your business data and processes. Microsoft highlights that AI experiences in Business Central are securely connected to business data and designed for business use.

 

Microsoft Dynamics 365 Business Central

Managing your financial position

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