IT Service Management System – Customer Gatekeeper Guide This guide explains the changes to our new IT Service Management (ITSM) system and what it means for you. It outlines how to log support requests, what to expect during the transition, and how the new platform will improve communication, transparency and service delivery.
At Paradise Computing, we’re continually investing in technology to improve the way we support our customers. Our new IT Service Management (ITSM) system enhances how we deliver IT services, providing faster response times, clearer communication, and a more efficient support experience. This modern platform gives customers greater visibility, improved reliability, and consistently high service quality, supporting our commitment to responsive, transparent, and dependable IT support.
Our Sales Director Alex is lacing up his boots for the 100km Gower Peninsula Ultra Challenge—joined by Luna and Rollo—all to raise funds for the Border Collie Trust GB. Discover their journey, the cause, and how you can support this pawsome mission.
Paradise Computing is taking centre stage at Smart Manufacturing Week! Discover how we’re driving digital transformation with expert ERP insights, cutting-edge IT services, and our role as official Digital Transformation Ambassadors.
Paradise team member Rob Machin completed the 113km Isle of Wight Ultra Challenge in an inspiring test of endurance, determination, and team spirit. Find out his high's and low's and what got him through his toughest challenge to date. Raising an impressive amount for his chosen charity The British Heart Foundation we at Paradise couldn't be prouder.
Going the Distance: 106km Ultra Challenge for Paradise Team Member Rob Machin This May, the Isle of Wight’s breathtaking coastal path will set the stage for an epic endurance feat — and one of our own is stepping up to the challenge. Paradise's Sage Support Specialist, Rob Machin, is lacing up his boots for the 106km Ultra Challenge, all in support of the British Heart Foundation. With the island’s dramatic cliffs, iconic landmarks, and rugged terrain ahead of him, Rob is determined to go further than ever before — and this time, he’s ready to go the distance.
This June, we'll be exhibiting at Smart Manufacturing Week, the UK’s largest festival of advanced manufacturing and engineering, on 4–5 June 2025. Brimming with expert content, valuable peer to peer interaction and the best products and services available the show is designed to help support the sector in all stages of their smart manufacturing journey.
This month, we’re learning all about our Operations Director, Karen Hobson and everything she does to keep Paradise Computing running smoothly!
The first-ever Northamptonshire Manufacturing Week, was a dynamic and impactful celebration of the county’s thriving manufacturing sector, uniting industry leaders, local authorities, educational institutions, and passionate businesses.