At Paradise Computing, we’re always looking for ways to improve your experience and the service we provide.
As part of that commitment, we’re introducing a new IT Service Management System designed to make communication and support simpler, faster and more transparent.
There’s nothing required from you right now, just start using our new service email for all support requests, early adopters from the 15th December and customers 'Go Live' on 2nd January.
We will handle everything else behind the scenes to ensure a smooth transition.
You may notice small changes in the way your support requests are managed, but the same dedicated team will be here to help you every step of the way.
As we continue to evolve, your feedback will play a key role in shaping how our system develops.
Please contact: servicedesk@paradisecomputing.co.uk or speak with your usual Paradise contact.
Join Paradise Computing at Stand D40 as we showcase the latest in ERP, cyber security and digital transformation for manufacturers. As proud Digital Transformation Ambassadors, we’ll be delivering live demonstrations, expert-led discussions and speaking sessions across the two-day event at the NEC Birmingham.
Paradise Computing is excited to announce our return to MACH, the UK’s leading manufacturing technologies exhibition. Join us on the stand to explore live Sage 200 demonstrations, discover the latest ERP innovations, and meet our experts to discuss how we can support your business growth.
IT Service Management System – Customer Gatekeeper Guide This guide explains the changes to our new IT Service Management (ITSM) system and what it means for you. It outlines how to log support requests, what to expect during the transition, and how the new platform will improve communication, transparency and service delivery.