Microsoft Dynamics 365 Business Central FAQs

Frequently Asked Questions

Business Central Frequently Asked Questions

Microsoft Dynamics 365 Business Central is an all-in-one business management software solution designed to streamline your operations, improve customer relations, and enable smart decision-making. It's an ideal fit for small to medium-sized businesses looking to grow and adapt in a fast-paced digital world.

Business Central is versatile and can be tailored to meet the unique needs of various industries. The Premium version is particularly beneficial for companies in manufacturing and distribution, a sector where Paradise Computing has specialist expertise.

Visit our Business Central Essentials vs. Premium comparison page to find out which software version suits your business best.

Financial Management

  • General Ledger
  • Accounts Payable/Receivable
  • Budgeting and Forecasting

Supply Chain Management

  • Inventory Control
  • Order Management
  • Procurement

Sales and Marketing

  • Customer Relationship Management (CRM)
  • Sales Order Processing
  • Marketing Campaigns

Project Management

  • Resource Planning
  • Time Tracking
  • Job Costing

Human Resources

  • Employee Records
  • Payroll
  • Expense Management

Retail and E-commerce

  • Point of Sale (POS)
  • Online Sales
  • Retail Analytics

Analytics and Reporting

  • Business Intelligence
  • Dashboards
  • Custom Reports


  • Production Orders
  • Bill of Materials
  • Capacity Planning

Service Management

  • Service Orders
  • Scheduling
  • Warranty Management

These modules can be customised and extended with various add-ons, allowing you to tailor Business Central to meet the unique needs of your business. Paradise Computing is here to guide you through the selection and implementation of these modules, offering the expertise and support that businesses can rely on.

Seamlessly! Business Central works effortlessly with other Microsoft solutions like Office 365, Microsoft Teams, and Azure, creating a unified and efficient work environment.

No, you do not necessarily need a Microsoft 365 license to use Dynamics 365 Business Central. Business Central is a standalone product and comes with its own set of licensing options. However, there are advantages to having both:

  1. Seamless Integration: If you already have a Microsoft 365 license, you'll benefit from seamless integration with other Microsoft Office products like Outlook, Word, and Excel, enhancing productivity and collaboration.

  2. Unified Experience: Having a Microsoft 365 license can provide a more unified user experience, allowing you to switch between applications effortlessly.

  3. Cost Packages: Microsoft often offers bundled packages that include Microsoft 365 and Dynamics 365 licenses, which could be cost-effective for your business.

  4. Local Expertise: Paradise Computing can guide you through the licensing options available, helping you choose the most cost-effective and functional solution for your business.

While a Microsoft 365 license is not a prerequisite for using Business Central, having one could enhance your overall experience and operational efficiency. As always, Paradise Computing is here to provide the local support and expertise you need to make informed decisions for your business.

Yes, Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution. Being cloud-based offers several advantages:

  1. Accessibility: Access your business data anytime, anywhere, as long as you have an internet connection. This is particularly beneficial for businesses with remote or distributed teams.

  2. Cost-Efficiency: With cloud-based solutions, there's no need for expensive hardware or servers, reducing your initial setup costs.

  3. Automatic Updates: Business Central receives regular updates from Microsoft, ensuring you always have access to the latest features and security measures without the hassle of manual updates.

  4. Data Security: Microsoft's robust cloud infrastructure ensures that your data is secure and backed up regularly, providing peace of mind and compliance with data protection regulations.

By choosing a cloud-based solution like Business Central, you're positioning your business for greater flexibility, scalability, and innovation. Paradise Computing is here to support you in this transition, offering the expertise and resources you need to make the most of cloud computing's numerous benefits.

Data security is a top priority. Business Central employs Microsoft's robust security measures, including data encryption and multi-factor authentication, to ensure your information is safe.

Getting started is easier than you think! Contact Paradise Computing, and our team of experts will guide you through the initial setup, customization, and training. Don't miss out on transforming your business operations; the time to act is now!

Add-ons are third-party software applications that integrate with Business Central to extend its functionality. These can range from specialised reporting tools to advanced inventory management systems.

Why would I need add-ons for Business Central?

While Business Central is a comprehensive solution, every business has unique needs. Add-ons allow you to customise your ERP system to better align with your specific operational requirements, whether you're in manufacturing, distribution, or another industry.

Are these add-ons secure?

Absolutely. All add-ons that integrate with Business Central must meet Microsoft's stringent security standards. Additionally, Paradise Computing can help you select and implement trusted add-ons, ensuring data integrity and security.

How do I know which add-ons are right for my business?

That's where Paradise Computing comes in! Our team of experts can assess your business needs and recommend add-ons that will provide the most value. We're committed to helping businesses optimise their operations.

Can I use add-ons if I'm already using Business Central?

Yes, you can integrate add-ons at any stage of your Business Central journey. Whether you're just starting out or looking to enhance your existing setup, add-ons offer a flexible way to upgrade your system.

How do add-ons affect system updates?

Most add-ons are designed to work seamlessly through Business Central updates. However, it's essential to consult with experts like Paradise Computing to ensure that your add-ons are compatible with the latest version of Business Central.

How can I learn more about Business Central add-ons?

You can find a wide range of add-ons for Microsoft Dynamics 365 Business Central on Microsoft's official marketplace, known as AppSource. Here's what you need to know:

  1. Variety of Add-Ons: AppSource offers a plethora of add-ons across various categories, from advanced analytics to specialised industry solutions.

  2. Search and Filter: The marketplace allows you to search and filter add-ons based on your specific needs, making it easier to find the right solutions for your business.

  3. Reviews and Ratings: Each add-on comes with user reviews and ratings, providing valuable insights into its performance and reliability.

  4. Free Trials: Many add-ons offer free trials, allowing you to test their functionality before making a purchase.

  5. Local Guidance: Paradise Computing can assist you in navigating AppSource, helping you select and implement the add-ons that will bring the most value to your business.

By exploring AppSource, you're taking a proactive step in customising Business Central to meet your unique business needs. And remember, Paradise Computing is here to guide you through this process, offering industry specific expertise and support to ensure you make the most of your Business Central experience.

The difference between Microsoft Navision and Microsoft Dynamics 365 Business Central lies primarily in their architecture and capabilities. Microsoft Navision, also known as Dynamics NAV, is an older ERP solution that has been a staple for small and medium-sized businesses. It's robust but may lack some of the modern features that today's businesses require.

On the other hand, Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution. It offers a range of features, including AI capabilities, and is designed to be more scalable and integrated with other Microsoft products. Business Central is essentially the next evolution and is intended to be the successor to Navision.

Microsoft Navision

  • Legacy System: Older ERP solution, primarily on-premises.
  • Customisation: Customisable but requires specialised knowledge.
  • User Interface: Less intuitive compared to modern solutions.
  • Updates: Less frequent updates and may lack some modern features.

Microsoft Dynamics 365 Business Central

  • Cloud-Based: Primarily a cloud-based solution, offering better scalability.
  • User Experience: More user-friendly with a modern interface.
  • Integration: Seamless integration with other Microsoft 365 products.
  • Updates: Regular updates and access to the latest features.

Business Central is positioned as the next step for companies using Navision. Microsoft has been encouraging users to transition to Business Central, especially as Navision approaches its end-of-life. This transition is part of Microsoft's broader strategy to move towards cloud-based, integrated solutions.

For businesses looking to stay ahead of the curve, making the switch to Business Central now could be a good strategic move, offering an opportunity to upgrade to a more modern, integrated solution. It's an exciting time to consider how this shift could benefit your operations and contribute to your business growth.

Support Dates
Version Start Date Mainstream End Date Extended End Date
Dynamics NAV 2015 Dec 17, 2014 Jan 14, 2020 Jan 14, 2025
Dynamics NAV 2016 Jan 3, 2016 Apr 13, 2021 Apr 14, 2026
Dynamics NAV 2017 Oct 27, 2016 Jan 11, 2022 Jan 11, 2027
Dynamics NAV 2018 Dec 1, 2017 Jan 10, 2023 Jan 11, 2028


While Sage 50, Xero, and QuickBooks are excellent accounting solutions, they are primarily focused on financial management. Business Central offers a more holistic approach to business management, integrating various functions like supply chain, customer relations, and project management into a single platform. Here are some reasons to consider the upgrade:

  1. Scalability: As your business grows, so do your operational complexities. Business Central is designed to scale with you, offering advanced features that can adapt to a growing business.

  2. Integration: Business Central seamlessly integrates with other Microsoft products, providing a unified and efficient work environment. This is particularly beneficial for businesses that already use Microsoft solutions.

  3. Customisation: With the availability of various add-ons, Business Central can be tailored to meet the unique needs of your business, something that traditional accounting software may not offer.

  4. Advanced Analytics: Business Central comes with built-in analytics and AI capabilities, providing deeper insights into your business operations and aiding in data-driven decision-making.

  5. Local Support: Paradise Computing offers specialised expertise and local support for Business Central, including training and events that help local businesses get the most out of their investment.

By upgrading to Business Central, you're not just adopting a new software; you're embarking on a transformative digital journey. With Paradise Computing by your side, you'll be well-equipped to navigate this exciting path, bringing innovation and efficiency to your operations.

Yes, transferring your data from another accounting system to Microsoft Dynamics 365 Business Central is entirely possible and is often a smooth process. Here are some key points to consider:

  1. Data Migration Tools: Business Central offers built-in data migration tools that facilitate the transfer of your existing data, including customer records, financial data, and inventory lists.

  2. Compatibility: Business Central is designed to be compatible with various data formats, making it easier to import your existing data from other accounting software like Sage 50, Xero, or QuickBooks.

  3. Expert Assistance: Paradise Computing offers specialised data migration services to ensure a seamless transition. Our team will work closely with you to plan and execute the data transfer, minimising any disruption to your business operations.

  4. Data Integrity: Rest assured that the integrity of your data will be maintained throughout the migration process, thanks to our robust ISO27001 security protocols.

  5. Local Support: Paradise Computing provides hands-on support and training to ensure you're comfortable with your new system from day one.

Switching to Business Central doesn't mean starting from scratch. With the right planning and support, you can transition smoothly and start leveraging the advanced capabilities of Business Central immediately. Paradise Computing is here to guide you through this critical process, offering the local expertise and resources you need to succeed.

Absolutely! Paradise Computing has a training and support team to help you, from scoping your initial requirements, through to installation and training to ensure you get the most out of your software.

We also host and speak at various events where we delve into the benefits and best practices of using Business Central. We invite industry experts and local businesses to collaborate with our customers and encourage the sharing of best practice.

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